The Top 5 IT Service Providers in Winnipeg
Businesses are increasingly relying on IT professionals to handle technology-related tasks. Whether it’s a simple software installation or a more complex service like cybersecurity, a company will need a range of IT support.
In response to the growing need for this service, we’ve compiled a list of the best IT services in Winnipeg.
The Cost of IT Services in Winnipeg
IT services charge based on how many users you have and how long you have to pay for the service. Some companies also ask for a one-year contract when it comes to subscriptions.
Looking at the table below, you can see how much IT services usually cost each month.
The Best IT Services in Winnipeg
In our search for IT services, it’s best if we can get a sense of what they can do. This is how we came up with why these companies are the best in Winnipeg.
1. Sytex Ltd.
| Database security | ★★★★☆ (4/5) |
| Updated technology | ★★★★☆ (4/5) |
| Availability | ★★★☆☆ (3/5) |
| Reasonable pricing | ★★★☆☆ (3/5) |
Sytex Ltd. is a well-known IT solutions and services provider in Canada. They are usually a first choice when it comes to computer problems for businesses in a lot of industries.
However, Sytex’s popularity means that their services can be expensive for those who only need the most basic support for their computers. They certainly focus on bigger clients with their offerings.
In terms of services, they are quite diverse. This allows them to even run a full computer check on clients who haven’t figured out what’s wrong yet.
They can ascertain the proper steps to take for solutions even during the early stages of consultation thanks to their experience.
It’s worth mentioning that their IT experts also have a high success rate in preventing computer systems from crashing during recovery.
We also found their diagnostic reports to be accurate during consultation. That’s good – in practice, we find it important to check if companies are prone to manipulating diagnoses to trick you into getting unnecessary services.
They’re also rather accommodating in terms of added service requests.
A client can, for example, request additional firewall protection after initial software installation if they so desire. We believe that this is why some client reviews refer to them as adaptable IT service providers.
Pros
- Accurate diagnosis report
- High success rate in computer and data recovery projects
Cons
- Services may be costly
Customer Reviews
Helpful recommendations
“Avi is great at his craft. He’s helped me in so many ways around my computer needs for my business and I’m so thankful for him! He’s quick to respond, has a lot of knowledge and experience to fix the issue, plus he recommends ways to improve on what you’re currently doing. Thank you Avi for your hard work and for always being up for the task!” —Tyson Sonnichsen, Google Reviews
Timely Responses
“Avi solved our nagging network problems in 15 minutes when other companies failed to do so with hours and over multiple days. I’m putting him on my speed dial!” —Ce Soir Lingerie, Google Reviews
2. 365 Technologies Inc.
| Database security | ★★★★☆ (4/5) |
| Updated technology | ★★★★☆ (4/5) |
| Availability | ★★★★★ (5/5) |
| Reasonable pricing | ★★★★★ (5/5) |
365 Technologies Inc. provides IT services 24/7. They are one of Winnipeg’s few IT service providers with teams working around the clock.
They offer discounted package services, which we appreciate because most 24/7 IT services charge higher than average. This is ideal for companies that use multiple IT services simultaneously.
Clients frequently mentioned how much they appreciate the IT team, so we looked into it. This, as far as we are made aware, is because 365 trains and certifies its IT professionals to employ only the “IT experts.”
We liked how they developed their algorithms and programs for problem detection. This is how they help businesses spot potential issues in their networks even before they arise.
For people who use a computer but don’t know much about how to keep it safe, 365 even has an effective way to get rid of virus-infected computers caused by malware or ransomware. This approach involves a substantial amount of coding and the use of their toolchains.
This is why they have one of the highest success rates in wiping out computer viruses. Even if they check computers from inside out when removing viruses, we have never heard of them getting involved in privacy issues so far.
365 also provides other services in addition to IT solutions. After using their service, you may contact their 24-hour support desk if you need any more assistance.
We also found their 15-minute consultation to be useful. Take note that they provide this service to discover minor computer problems without charging the customer!
Pros
- High success rate in virus removal
- 24-hour support desk
- Free 15-minute consultation
Cons
- Single services are costly
Customer Service
Reliable technical support
“You can always count on the team at 365 Technologies to understand the timing and criticality of a request. Prompt, attentive, and focussed on delivering value to their clients, I appreciate the strong partnership which exists in supporting our business needs.” —Bryan Payne, Google Reviews
Long-time partners
“We have relied on 365 for our IT support for many years and we are very pleased with our service to date. Throughout our current expansion, 365 has been there to help ensure our IT systems can expand to meet our needs.” —Kim Connors, Google Reviews
3. Avenir IT
| Database security | ★★★★☆ (4/5) |
| Updated technology | ★★★★★ (5/5) |
| Availability | ★★★★★ (5/5) |
| Reasonable pricing | ★★★★★ (5/5) |
Among the services they offer, Avenir IT focuses on providing services for web-based applications. They ensure that programs on a client’s website and all data within it function well.
Unless the client aims to get short-term results, Avenir’s solutions are known to last a while. We think that this is best for small businesses that can’t spend much on regular IT support.
They also have a lot of experience in improving communication networks. Clients can use Avenir’s business continuity services to make sure that information moves efficiently through the business.
We noticed the most in Avenir’s practices that they don’t demand long-term contracts. They cater to clients regardless of how long they want the service.
For clients with yearly subscriptions, they receive three regular reports. This is how Avenir communicates with customers about the status of their services.
The said reports are known to be the monthly executive reports, quarterly business reviews and quarterly network security analysis. Through these, they give clients a bird’s-eye view of their computer network’s health, quarterly performance, and the results of an intensive check on the computer network’s cybersecurity.
Additionally, Avenir is well-known for its work in media literacy and information technology education. Customers can learn how a problem occurs and avoid it from emerging again by meeting one-on-one with Avenir’s IT experts.
Clients often have to speak with a staff member at Avenir before consulting with an IT expert, by the way, and client reviews show that they have decent customer service. We liked that they also have an efficient chatbot to go with their on-call CS personnel.
Their 24-hour availability enables you to contact them in an emergency technical issue too, which is another point for them in our books. They may even send you a team of experts wherever you are in Winnipeg, if necessary, at any time of the day.
Pros
- Expertise in web-based applications
- No minimum subscription
- Monthly/quarterly reports and security analysis reviews
- 24/7 availability
Cons
- Less detailed status reports for short-term clients
Customer Reviews
Reliable on emergency services
“The law firm that I work for (TLR Law) uses Avenir IT’s services. They recently migrated our email over to Outlook. I found an issue that occurred after the migration process, so I first emailed Bobby asking for his assistance. He very promptly got back to me and I had him on the phone shortly after. Bobby listened to my explanation of the issue, asked questions for clarification, and once he remoted into my computer, he was fairly quickly able to determine the best course of action in order to remedy the issue I had found. As far as I’m concerned, I would define this as excellent customer service!” —Ashton Freund, Google Reviews
Straightforward diagnosis
“I have worked with Mathieu and Avenir IT for a couple of years now and have always been impressed with their knowledge and professionalism. Mathieu is a straight shooter and tells me what I need to hear, not what I necessarily want to hear. Avenir IT gets my highest recommendation.” —David Steger, Google Reviews
4. Canada Computing
| Database security | ★★★★★ (5/5) |
| Updated technology | ★★★★☆ (4/5) |
| Availability | ★★★★★ (5/5) |
| Reasonable pricing | ★★★☆☆ (3/5) |
Compared to the IT companies mentioned previously, Canada Computing focuses more on large-scale IT solutions. They work on multiple projects simultaneously and provide a variety of services.
This company caters to a variety of different industries, such as the hospitality, legal and medical ones. So, most of their IT solutions are for hotels, law firms and private hospitals.
One of the things we particularly like about them is their expertise in data management. They are able to build very reliable data systems thanks to their exposure to more large-scale IT demands… and from what we’ve gathered, no clients have complained about data loss so far.
Their high customer retention rate (higher than others on this list) is also commendable. Some of their clients even noted to us that they stayed with the company for their ability to address urgent concerns.
Businesses are bound to change at some point, and we like that Canada Computing can keep up with the changing needs of its clients. A company might need another service at any time of the day or week, so Canada Computing sets up a comprehensive plan on which services a company might need based on its nature and how to implement them considering the time constraints.
Pros
- Expertise in large-scale IT solutions
- Experience in various industries
- Expertise in data management
- High customer retention rate
- Adaptability
Cons
- Limited slots for small-scale IT solutions
Customer Reviews
Adjusts to their client’s level of comprehension
“I have been working with Mahmoud over a period of over a year, and have found him to be a excellent resource for me. He has always responded in a very a timely fashion. I am a “neophyte” when it comes to understanding much about what I would term background information to address my issues. Mahmoud has simplified this information in a language that I understand, and together we have resolved both the computer issues, and my understanding of how to deal with the issues going forward. I highly recommend him personally and Canada Computing in general for all your needs!” —Anne Nemececk, Google Reviews
Organised
“Friendly and professional staff. They’ve helped me with a number of IT related issues in the past and are good at providing different options for solving a business need. They also have a good system for communicating and tracking customer inquiries.” —Grant Sinclair, Google Reviews
5. Resolute Technology Solutions
| Database security | ★★★★☆ (4/5) |
| Updated technology | ★★★★☆ (4/5) |
| Availability | ★★★★★ (5/5) |
| Reasonable pricing | ★★★★★ (5/5) |
Resolute is known for its multi-disciplinary team. This is why insights and the solutions in their projects do not solely come from a Western perspective but from experts who come from different cultural and socio-economic backgrounds.
They also have a variety of service frameworks suited for businesses, no matter their size. In line with this, they have flexible pricing – so there are solutions too that small companies can afford.
When handling corporate enterprises, they are known to stack their staff with seasoned IT experts. CEOs themselves have noted the company’s ability to provide large teams of experts for a project.
Other than businesses, they also cater to individuals who need immediate IT services. Moreover, they’re known for efficient, 24/7 customer service… or so we hear, according to most of the former clients we polled.
We also like that former employees attested that the company values wholesome professional relationships. This is a good thing because you need them to consider and respect your goals while providing helpful insights on what’s best for your business.
Pros
- Affordability
- Caters to individuals and small to large enterprises
- Seasoned IT experts for large-scale projects
- 24/7 customer service
Cons
- Chatbot is not 24/7
Customer Reviews
Up-to-date solutions
“Resolute is an amazing managed service provider in winnipeg. We were lost without their cybersecurity insights and protective tools they have implemented over the past few years. They are always on top of new cyber trends or dangers to keep our data safe.” —Kellog Boren, Google Reviews
All-around service
“We recently promoted a webinar to our Chamber members on What is Cyber Crime and How to Defend Your Business with Resolute Technology Solutions – it was informative, relevant and created the awareness of cyber crime that we wanted to share with our business members. The level of professionalism and knowledge their team has is remarkable and they conveyed the information in a way that didn’t make attendees feel like they were alone in not knowing what today’s cyber crimes look like or how harmful they could be. I look forward to working with them again.” —Kristi Meek, Google Reviews
FAQs on Best IT Services in Winnipeg
That’s it for our list of the best IT companies here!
Do you think we missed one of the top contenders? Let us know who it is and why they belong on our list so we can check them out!
By the way, we’ve reviewed several other services in the same industry, including those that resolve data corruption and loss issues for both enterprises and individuals. If you’re interested in that, check out our reviews of the best data recovery agencies in Winnipeg.