6 Best Jewelry Repair Services in Winnipeg
Jewelry is a classic and treasured item one can have. So, broken jewelry can be frustrating, especially if it has a high value.
Fortunately, several professional jewelry services in Winnipeg can help you. While do-it-yourself repairs can help it hold for a time, seeking professional help is the best solution.
If you’re looking for the best jewelry services in the metro, we’re here to help! We’ve compiled a list of Winnipeg’s best jewelry repair companies.
But before we delve into our list, here are the criteria we used to find a good jewelry repair company and the average cost of this service.
Average Cost of Jewelry Repair Services in Winnipeg
Here are the average costs of jewelry repair services in Winnipeg.
Top Jewelry Repair Services in Winnipeg
We have rounded up our top picks to give you the best guide for jewelry repair services in Winnipeg. Here are the factors we considered:
So, with that in mind, here is a rundown of Winnipeg’s best jewelry repair services.
1. Sutton Smithworks Ltd.
| Criteria | Rating |
| Technician’s qualifications and training | ★★★★★(5/5) |
| Certifications and licenses | ★★★★★(5/5) |
| Services offered | ★★★★★(5/5) |
| Cost | ★★★★★(5/5) |
First on our list is Sutton Smithworks, a family-owned jewelry repair service in Winnipeg with almost 30 years of experience.
This company was founded by Tom Sutton, who has over 44 years of experience in the field. He is currently managing the company with his wife and son.
We love how this family business has become one of Winnipeg’s most trusted jewelry repair services. Since its owner and staff have many years of experience, you can be assured that it only offers high-quality service.
Sutton Smithworks offers jewelry repair, custom design, and jewelry redesign. It also has an extensive collection of jewelry that you can check out in its online gallery.
It doesn’t send repairs out of the province, so you don’t need to worry that your jewelry will be lost in transit. We think repairing jewelry on-site is essential to minimize possible risks or damages, so this is a point for them in our book.
On top of that, its services have a quick turnaround time, so your jewelry will be done in days, not weeks.
We also love that it offers a wide range of jewelry repair services, from re-tipping stones to repairs on silver, gold, and platinum jewelry.
While some jewelers use scrap gold for their repairs, this company uses 18K white fold for re-tipping and matching the gold karat in your jewelry.
You can visit its showroom in person to discuss custom projects. Consultations are also complimentary, which is a plus!
However, it would help if you visited on weekdays because its office is closed during weekends. It also doesn’t offer extended hours, so you should see it before its scheduled closing time.
Fortunately, you can drop off jewelry anytime without an appointment. You can also book a consultation online in case you miss your schedule.
Pros
- Has a team of in-house jewelry technicians and designers
- Offers on-site jewelry repair
- Provides comprehensive jewelry repair services
- Offers complimentary consultation
- Offers chat support
Cons
- Closed on weekends
- No extended hours
Customer Reviews
Quick turnaround time
“ Came into city from out of province and had future daughter-in-law engagement ring resized and done in 15 minutes. Great service and quality work. Very happy with the service and price for quick turn around! ” – Jenni Blanchard ⭐⭐⭐⭐⭐, Google Reviews
Excellent service
” Even though my required service was minor, the way in which accommodation was made for it to be done in less than 10 minutes was admirable and much appreciated. Great service, speedy service, respectful staff. ” – Miguel Morrison ⭐⭐⭐⭐⭐, Google Reviews
2. A&A Jewellers
| Criteria | Rating |
| Technician’s qualifications and training | ★★★★★(5/5) |
| Certifications and licenses | ★★★★★(5/5) |
| Services offered | ★★★★★(5/5) |
| Cost | ★★★★☆(4/5) |
A&A Jewellers is another family-owned and operated jewelry repair shop in Winnipeg. It was established in 1982, so the business has been around for 38 years!
What started as a small engraving, clock & jewelry repair shop has already built a massive clientele in Winnipeg. This company is also accredited by the Better Business Bureau (BBB), which adds credibility to its brand.
Its services for jewelry repair range from ring sizing and stone setting to re-tipping claws and rhodium plating. You can also have your watches repaired or ask for custom jewelry.
Another great thing about this company is its skilled in-house staff, including goldsmiths, appraisers, hand gravers, and jewelry professionals.
Its staff has background knowledge, extensive experience, and reputable training. Its shop is also equipped with quality materials, so you don’t have to worry about your jewelry’s safety.
It also offers on-site services, so you don’t need to worry about your jewelry being sent out for repair or being damaged in transit.
We think having an in-house team assigned to in-store repairs is a good indicator of a company that offers quality services. So, this is a point for it in our book.
However, the company doesn’t offer a price list or estimates online. Estimates need to be done in-store, especially if you plan to have customized jewelry.
If you’re planning to drop by its store, visit from Mondays to Fridays only. It would be best if you also dropped by within operating hours because the store doesn’t offer extended hours either.
Fortunately, you don’t need to set an appointment for a jewelry repair service. You can drop by and ask for assistance from the staff anytime.
If you have inquiries, you can also call, fax, or send an email. You can submit a message through its website as well, which is convenient.
Pros
- BBB Accredited
- Provides comprehensive jewelry repair services
- Offers on-site jewelry repair
- A sizable in-house jewelry professionals
- No appointments required
Cons
- Closed on weekends
- No extended hours
- No online estimates
Customer Reviews
Professional staff
” Very skilled, knowledgeable and honest staff. I only have good things to say about this business and my experience there. I am very glad to have had them recommended to me and highly reccomend them as well. “- Teah Marie ⭐⭐⭐⭐⭐, Google Reviews
Affordable service
” Absolutely love this place! Friendly and very knowledgeable staff. Very affordable, and repair department is second to none. ” – Karen Brownlee ⭐⭐⭐⭐⭐, Google Reviews
3. Dimitra’s Jewellery
| Criteria | Rating |
| Technician’s qualifications and training | ★★★★★(5/5) |
| Certifications and licenses | ★★★★★(5/5) |
| Services offered | ★★★★★(5/5) |
| Cost | ★★★★☆(4/5) |
If you’re looking for a shop that offers quality jewelry and watch repair services, you should check Dimitra’s Jewellery. Its services include all jewelry repairs from sizing rings, re-tipping claws, and complete restoration of your family heirloom.
It also offers to watch repair services ranging from battery replacement to complete watch restoration. It’s one of the best shops in Winnipeg, so if you need assistance with your jewelry and watch, you don’t need to look further.
You also don’t need to wait for a longer turnaround time because its staff can do minor repairs while you wait, which is a plus.
On top of that, they have over 22 years of experience in jewelry repair. So, you can be at ease because you will only receive professional and expert services.
Aside from its repair services, the shop also features exquisite, handcrafted jewelry and branded watches. Of course, you can always shop on the side when you visit the store for jewelry repair.
It offers its customers high-quality custom-designed jewelry and the finest cut diamonds imported directly from international suppliers.
It’s also famous as one of Winnipeg’s finest watch stores. Dimitra is an authorized dealer of exclusive Swiss-made watch brands, including Oris, U-Boat, Gucci, and Longines.
If you’re planning to book an appointment, you can call or send an email. If you wish to drop by its store, make sure to visit from Tuesdays to Saturdays only.
We think this shop needs to provide more options for customers regarding online booking, consultation, or estimates. It’s also better to offer extended hours or at least limited operation on weekends.
Pros
- Offers jewelry repairs in sterling silver, gold, and platinum
- Experienced and skilled staff
- Customizes handcrafted jewelry
- Authorized dealer for exclusive brands
Cons
- No online booking
- No free consultation and estimates
- Available for four days only
Customer Reviews
Professional staff
” I have done several transactions with George over the years and have had nothing short of exceptional experiences. His attention to detail and quality of service is only trumped by his integrity and honesty.
I recommend Dimitra’s Jewellery to all my acquaintances. ” – Tom Blumberg ⭐⭐⭐⭐⭐, Google Reviews
High-quality service
” Known of George for years but it was only this past year that I went to see him to redesign an engagement ring. He was so helpful and he took what I had in mind and produced a beautiful beautiful ring. So happy with the end result!! ” – Monica Troisfontaines ⭐⭐⭐⭐⭐, Google Reviews
4. Roger Watson Jewellers
| Criteria | Rating |
| Technician’s qualifications and training | ★★★★★(5/5) |
| Certifications and licenses | ★★★★★(5/5) |
| Services offered | ★★★★★(5/5) |
| Cost | ★★★★☆(4/5) |
Roger Watson Jewellers has been in the jewelry repair business since 1979. Its many years of excellent customer service and high-quality products have made it one of the best in Winnipeg.
Aside from jewelry repair, it also offers custom designs, care and cleaning, appraisals, insurance replacements, and many more.
Its services range from chain, bracelet, and earring repair to ring sizing and restoration. It also offers replacements, plating, and engraving.
The company’s repair time usually takes about one to two weeks. While it may have a longer turnaround time than others, it offers rush services, which is a plus.
It also offers custom design services by helping you visualize and collaborate on the project. So, if you have an idea for your dream piece, you can set up an appointment and discuss it with the team.
Regarding the quality of jewelry, this company has an on-site factory. It also specializes in custom design and exquisite gemstones, so you don’t need to worry about the quality of its manufactured products.
Plus, it has a showroom that you can visit in person. If you can’t drop by its shop anytime soon, you can always browse its online gallery for reference.
If you’re planning to book jewelry repair services, you should call or send an email. If you’re visiting its store, visit from Tuesdays to Saturdays only.
While this is not necessarily a deal-breaker, we wish that it could offer more flexible options for convenience.
For instance, it can offer online booking for a more accessible process of setting appointments. Aside from that, it can also extend its opening hours or at least open on weekends.
Pros
- More than 40 years of experience
- Wide range of jewelry repair services
- Offers custom design services
- Has an on-site factory
- Has a physical showroom
Cons
- No online booking
- Available for four days only
- No extended hours
Customer Reviews
Excellent workmanship
” I am so grateful for the wonderful experience and excellence customer service!
Family friendly, and kind and beautiful workmanship!Restored my beautiful gorgeous piece!
I am so thankful for the fabulous job and so quickly I am able to wear it! Simply outstanding!
Many thanks again! ” – Sunshine Komaransky ⭐⭐⭐⭐⭐, Google Reviews
Professional staff
” Love the local business angle and custom service. Sensitive sales staff and knowledgeable too. Crafts people on site. Well connected to the gem community worldwide. ” – Gerald Bruce Hildebrand ⭐⭐⭐⭐⭐, Google Reviews
5. City Jewellers
| Criteria | Rating |
| Technician’s qualifications and training | ★★★★★(5/5) |
| Certifications and licenses | ★★★★★(5/5) |
| Services offered | ★★★★★(5/5) |
| Cost | ★★★★★(5/5) |
In our quest for the perfect piece of jewelry, we stumbled upon City Jewellers, and it was an experience worth celebrating.
With impeccable services, a dazzling selection, unmatched quality, and prices that don’t break the bank, City Jewellers has set the gold standard in the jewelry industry.
Our journey began with their stellar service. From the moment we stepped through the door, we were greeted by knowledgeable, welcoming staff who made us feel like royalty.
Their genuine enthusiasm for jewelry and their willingness to guide us through the process left us feeling not just like customers, but like cherished guests.
The selection at City Jewellers is nothing short of mesmerizing. Our eyes danced through a cornucopia of precious gems and metals.
Whether you’re seeking a timeless engagement ring or a statement necklace that turns heads, our hearts were stolen by the variety and quality on display. Each piece is a work of art, a testament to their commitment to excellence.
Quality is the cornerstone of City Jewellers. Our chosen piece, a breathtaking diamond ring, is a testament to their commitment to crafting jewelry that stands the test of time.
Every facet of our ring is a masterpiece, reflecting their uncompromising dedication to quality. We trust that our investment will be cherished for generations to come.
City Jewellers understands that while we want luxury, we also need affordability. The price tag on our chosen piece was surprisingly reasonable, considering its sheer brilliance. The value we received left us with a smile, and our wallets content.
However, they don’t offer promos yet. We advise checking their website for other affordable deals.
Pros
- Exceptional customer service
- Dazzling jewelry selection
- Uncompromising quality
- Affordable pricing
Cons
- No promos at the present
Customer Reviews
“City Jewellers exceeded my expectations in every way. Their staff is incredibly knowledgeable and made me feel like a valued customer, not just another sale. The ring I purchased from them is a true work of art, and the price was surprisingly affordable for the quality. I’m a delighted customer!”
“I couldn’t be happier with my experience at City Jewellers. Their jewelry selection is unmatched, and I found the perfect piece for my anniversary. The quality is top-notch; my wife was thrilled with her gift. City Jewellers offers both luxury and affordability, a rare find in the world of jewelry. Highly recommended!”
6. On Time Service Corp.
| Criteria | Rating |
| Technician’s qualifications and training | ★★★★★(5/5) |
| Certifications and licenses | ★★★★★(5/5) |
| Services offered | ★★★★★(5/5) |
| Cost | ★★★★☆(4/5) |
On Time Service Corp. started as a small watch servicing company in 1979. Today, it operates as a watch and jewelry service in western Canada.
What we love about it is the range of services it offers. Aside from jewelry repairs, it also provides restoration and care services for your favorite jewelry pieces.
Its jewelry repair services include ring sizing, new claws and re-tipping, and chain repairs. It also offers custom ring design, rhodium plating, and appraisal.
Regarding the quality of its service, you can be assured that its staff has years of experience and training in the industry. On top of that, its owner, David, has been in the jewelry business for many years.
Regarding its turnaround time, its staff performs same-day repairs on smaller jobs.
Customers tell us that although there’s a long wait time because of the bulk of customers, they are still satisfied with the service and quality. The staff is also professional and friendly, which is a plus.
More than its services, you can also purchase products from its shop. You can quickly check the products from its website’s gallery.
If you’re planning to set an appointment, its shop opens every day. However, ensure to visit within operating hours because it closes early.
Fortunately, you can submit your queries through its website before your appointment. You can also call or send an email for inquiries.
However, we wish that the company could offer free estimates or set up a price list on its website so customers can have an idea of the amount they will spend.
Pros
- Opens everyday
- Wide range of jewelry repair services
- Experienced and trained staff
- Offers same-day repairs
Cons
- No extended hours
- No price list or free estimates
Customer Reviews
Prompt service
” Work done on my watch promptly, in and out in about 5 minutes. Very friendly and competent young man did the work! ” – Jan Kaye ⭐⭐⭐⭐⭐, Google Reviews
Professional staff
” Great staff. My experience was just marred by the long wait times. Avoid this place if you’re in a hurry on the weekends. Pretty empty on the weekdays. ” – Akash Singh ⭐⭐⭐⭐, Google Reviews
FAQs about Jewelry Repair Services in Winnipeg
And that concludes our list of the best jewelry repair services in Winnipeg! If you have experience with any of these shops or companies, feel free to share them with us.