5 Best Jewelry Repair Services in Winnipeg
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5 Best Jewelry Repair Services in Winnipeg

Jewelry is a classic and treasured item one can have. So, broken jewelry can be frustrating, especially if it has a high value.

Fortunately, several professional jewelry services in Winnipeg can help you. While do-it-yourself repairs can help it hold for a time, seeking professional help is the best solution. 

If you’re looking for the best jewelry services in the metro, we’re here to help! We’ve compiled a list of Winnipeg’s best jewelry repair companies. 

But before we delve into our list, here are the criteria we used to find a good jewelry repair company and the average cost of this service. 

Average Cost of Jewelry Repair Services in Winnipeg

Here are the average costs of jewelry repair services in Winnipeg. 

SERVICESAVERAGE COST
Ring Sizing (up or down two sizes)$61 - $263
Prong/Stone Tightening$53 - $67
Stone Resetting$50 - $150
Repair Damaged Setting$110
Refinish and Polish$56
Earring Back and Post Repair$75+
Clasp Repair$30+
Re-tip Prongs$55+
Chain Repair$54
Rhodium Finish$53

 Top Jewelry Repair Services in Winnipeg

We have rounded up our top picks to give you the best guide for jewelry repair services in Winnipeg. Here are the factors we considered: 

Technician’s qualifications and training – A good jewelry repair company should have a qualified in-house technician with proper training and years of experience. You should also check if its technicians are affiliated with reputable organizations in the jewelry industry.  
Certifications and licenses  – Aside from having certified jewelry technicians, a good company should have updated licenses, certificates, and business permits. 
Services offered – It’s also important to check the types of jewelry the company can repair. Customer feedback, awards, and recognitions are also essential indicators of the quality of service it offers. 
Cost – You should find the best deals with reasonable pricing before booking its services. In jewelry repair, a lower price doesn’t always give you the best service, so it’s essential to consider customer feedback on pricing. 

So, with that in mind, here is a rundown of Winnipeg’s best jewelry repair services. 

1. Sutton Smithworks Ltd.

 Sutton Smithworks Ltd.
SERVICES Jewelry RepairJewelry Redesign
WEBSITEhttps://www.suttonsmithworks.com/
ADDRESS250 McDermot Ave #103, Winnipeg, MB R3B 0S5, Canada
CONTACT DETAILS+1 204-942-5236
OPERATING HOURSTuesday - Saturday: 10AM–4PM

Sunday - Monday: Closed

CriteriaRating
Technician’s qualifications and training★★★★★(5/5)
Certifications and licenses★★★★★(5/5)
Services offered★★★★★(5/5)
Cost★★★★★(5/5)

First on our list is Sutton Smithworks, a family-owned jewelry repair service in Winnipeg with almost 30 years of experience. 

This company was founded by Tom Sutton, who has over 44 years of experience in the field. He is currently managing the company with his wife and son. 

We love how this family business has become one of Winnipeg’s most trusted jewelry repair services. Since its owner and staff have many years of experience, you can be assured that it only offers high-quality service. 

Sutton Smithworks offers jewelry repair, custom design, and jewelry redesign. It also has an extensive collection of jewelry that you can check out in its online gallery. 

It doesn’t send repairs out of the province, so you don’t need to worry that your jewelry will be lost in transit. We think repairing jewelry on-site is essential to minimize possible risks or damages, so this is a point for them in our book. 

On top of that, its services have a quick turnaround time, so your jewelry will be done in days, not weeks.

We also love that it offers a wide range of jewelry repair services, from re-tipping stones to repairs on silver, gold, and platinum jewelry. 

While some jewelers use scrap gold for their repairs, this company uses 18K white fold for re-tipping and matching the gold karat in your jewelry. 

You can visit its showroom in person to discuss custom projects. Consultations are also complimentary, which is a plus!

However, it would help if you visited on weekdays because its office is closed during weekends. It also doesn’t offer extended hours, so you should see it before its scheduled closing time. 

Fortunately, you can drop off jewelry anytime without an appointment. You can also book a consultation online in case you miss your schedule.  

Pros

  • Has a team of in-house jewelry technicians and designers
  • Offers on-site jewelry repair
  • Provides comprehensive jewelry repair services
  • Offers complimentary consultation
  • Offers chat support

Cons

  • Closed on weekends
  • No extended hours

Customer Reviews

Quick turnaround time

“ Came into city from out of province and had future daughter-in-law engagement ring resized and done in 15 minutes. Great service and quality work. Very happy with the service and price for quick turn around! ” – Jenni Blanchard ⭐⭐⭐⭐⭐, Google Reviews

Excellent service

” Even though my required service was minor, the way in which accommodation was made for it to be done in less than 10 minutes was admirable and much appreciated. Great service, speedy service, respectful staff. ” – Miguel Morrison ⭐⭐⭐⭐⭐, Google Reviews

2. A&A Jewellers

A&A Jewellers
SERVICES Jewellery Repairs
WEBSITEhttps://www.aajewellerswpg.com/
ADDRESS196 Henderson Hwy, Winnipeg, MB R2L 1L8, Canada
CONTACT DETAILS+1 204-661-3494
OPERATING HOURSMonday - Friday: 10AM–4PM

Sunday - Saturday: Closed

CriteriaRating
Technician’s qualifications and training★★★★★(5/5)
Certifications and licenses★★★★★(5/5)
Services offered★★★★★(5/5)
Cost★★★★☆(4/5)

A&A Jewellers is another family-owned and operated jewelry repair shop in Winnipeg. It was established in 1982, so the business has been around for 38 years!

What started as a small engraving, clock & jewelry repair shop has already built a massive clientele in Winnipeg. This company is also accredited by the Better Business Bureau (BBB), which adds credibility to its brand. 

Its services for jewelry repair range from ring sizing and stone setting to re-tipping claws and rhodium plating. You can also have your watches repaired or ask for custom jewelry. 

Another great thing about this company is its skilled in-house staff, including goldsmiths, appraisers, hand gravers, and jewelry professionals. 

Its staff has background knowledge, extensive experience, and reputable training. Its shop is also equipped with quality materials, so you don’t have to worry about your jewelry’s safety. 

It also offers on-site services, so you don’t need to worry about your jewelry being sent out for repair or being damaged in transit. 

We think having an in-house team assigned to in-store repairs is a good indicator of a company that offers quality services. So, this is a point for it in our book. 

However, the company doesn’t offer a price list or estimates online. Estimates need to be done in-store, especially if you plan to have customized jewelry. 

If you’re planning to drop by its store, visit from Mondays to Fridays only. It would be best if you also dropped by within operating hours because the store doesn’t offer extended hours either. 

Fortunately, you don’t need to set an appointment for a jewelry repair service. You can drop by and ask for assistance from the staff anytime. 

If you have inquiries, you can also call, fax, or send an email. You can submit a message through its website as well, which is convenient. 

Pros

  • BBB Accredited
  • Provides comprehensive jewelry repair services
  • Offers on-site jewelry repair
  • A sizable in-house jewelry professionals
  • No appointments required

Cons

  • Closed on weekends
  • No extended hours
  • No online estimates

Customer Reviews

Professional staff 

” Very skilled, knowledgeable and honest staff. I only have good things to say about this business and my experience there. I am very glad to have had them recommended to me and highly reccomend them as well. “-  Teah Marie ⭐⭐⭐⭐⭐, Google Reviews

Affordable service

” Absolutely love this place! Friendly and very knowledgeable staff. Very affordable, and repair department is second to none. ” – Karen Brownlee ⭐⭐⭐⭐⭐, Google Reviews

3. Dimitra’s Jewellery

Dimitra’s Jewellery
SERVICES Jewellery Repair
WEBSITEhttp://www.dimitrasjewellery.com/
ADDRESS1700 Corydon Ave #3, Winnipeg, MB R3N 0K1, Canada
CONTACT DETAILS+1 204-477-4653
OPERATING HOURSSunday - Monday: Closed

Tuesday- Friday: 10AM–5:30PM

Saturday: 10AM–4:30PM

CriteriaRating
Technician’s qualifications and training★★★★★(5/5)
Certifications and licenses★★★★★(5/5)
Services offered★★★★★(5/5)
Cost★★★★☆(4/5)

If you’re looking for a shop that offers quality jewelry and watch repair services, you should check Dimitra’s Jewellery. Its services include all jewelry repairs from sizing rings, re-tipping claws, and complete restoration of your family heirloom. 

It also offers to watch repair services ranging from battery replacement to complete watch restoration. It’s one of the best shops in Winnipeg, so if you need assistance with your jewelry and watch, you don’t need to look further. 

You also don’t need to wait for a longer turnaround time because its staff can do minor repairs while you wait, which is a plus. 

On top of that, they have over 22 years of experience in jewelry repair. So, you can be at ease because you will only receive professional and expert services. 

Aside from its repair services, the shop also features exquisite, handcrafted jewelry and branded watches. Of course, you can always shop on the side when you visit the store for jewelry repair. 

It offers its customers high-quality custom-designed jewelry and the finest cut diamonds imported directly from international suppliers. 

It’s also famous as one of Winnipeg’s finest watch stores. Dimitra is an authorized dealer of exclusive Swiss-made watch brands, including Oris, U-Boat, Gucci, and Longines. 

If you’re planning to book an appointment, you can call or send an email. If you wish to drop by its store, make sure to visit from Tuesdays to Saturdays only. 

We think this shop needs to provide more options for customers regarding online booking, consultation, or estimates. It’s also better to offer extended hours or at least limited operation on weekends. 

Pros

  • Offers jewelry repairs in sterling silver, gold, and platinum
  • Experienced and skilled staff
  • Customizes handcrafted jewelry
  • Authorized dealer for exclusive brands

Cons

  • No online booking
  • No free consultation and estimates
  • Available for four days only

Customer Reviews

Professional staff

”  I have done several transactions with George over the years and have had nothing short of exceptional experiences. His attention to detail and quality of service is only trumped by his integrity and honesty. 

I recommend Dimitra’s Jewellery to all my acquaintances. ” – Tom Blumberg ⭐⭐⭐⭐⭐, Google Reviews

High-quality service

” Known of George for years but it was only this past year that I went to see him to redesign an engagement ring. He was so helpful and he took what I had in mind and produced a beautiful beautiful ring. So happy with the end result!! ” – Monica Troisfontaines ⭐⭐⭐⭐⭐, Google Reviews

4. Roger Watson Jewellers

Roger Watson Jewellers
SERVICES Jewelry Repair
WEBSITEhttps://www.rogerwatsonjewellers.com/
ADDRESSUnit - C 236 Osborne St. South Winnipeg, Manitoba Canada R3L 2W2
CONTACT DETAILS+1 204-956-2096
OPERATING HOURSSunday - Monday: Closed

Tuesday - Saturday: 10AM–5PM

CriteriaRating
Technician’s qualifications and training★★★★★(5/5)
Certifications and licenses★★★★★(5/5)
Services offered★★★★★(5/5)
Cost★★★★☆(4/5)

Roger Watson Jewellers has been in the jewelry repair business since 1979. Its many years of excellent customer service and high-quality products have made it one of the best in Winnipeg. 

Aside from jewelry repair, it also offers custom designs, care and cleaning, appraisals, insurance replacements, and many more. 

Its services range from chain, bracelet, and earring repair to ring sizing and restoration. It also offers replacements, plating, and engraving. 

The company’s repair time usually takes about one to two weeks. While it may have a longer turnaround time than others, it offers rush services, which is a plus. 

It also offers custom design services by helping you visualize and collaborate on the project. So, if you have an idea for your dream piece, you can set up an appointment and discuss it with the team. 

Regarding the quality of jewelry, this company has an on-site factory. It also specializes in custom design and exquisite gemstones, so you don’t need to worry about the quality of its manufactured products. 

Plus, it has a showroom that you can visit in person. If you can’t drop by its shop anytime soon, you can always browse its online gallery for reference. 

If you’re planning to book jewelry repair services, you should call or send an email. If you’re visiting its store, visit from Tuesdays to Saturdays only. 

While this is not necessarily a deal-breaker, we wish that it could offer more flexible options for convenience. 

For instance, it can offer online booking for a more accessible process of setting appointments. Aside from that, it can also extend its opening hours or at least open on weekends. 

Pros

  • More than 40 years of experience
  • Wide range of jewelry repair services
  • Offers custom design services
  • Has an on-site factory
  • Has a physical showroom

Cons

  • No online booking
  • Available for four days only
  • No extended hours

Customer Reviews

Excellent workmanship

” I am so grateful for the wonderful experience and excellence customer service!

Family friendly, and kind and beautiful workmanship!Restored my beautiful gorgeous piece!

I am so thankful for the fabulous job and so quickly I am able to wear it! Simply outstanding!

Many thanks again! ” – Sunshine Komaransky ⭐⭐⭐⭐⭐, Google Reviews

Professional staff

” Love the local business angle and custom service. Sensitive sales staff and knowledgeable too. Crafts people on site. Well connected to the gem community worldwide. ” – Gerald Bruce Hildebrand ⭐⭐⭐⭐⭐, Google Reviews

5. On Time Service Corp. 

 On Time Service Corp.
SERVICES Jewelry Repair
WEBSITEhttps://www.ontimeserviceco.com/
ADDRESS1225, St Mary's Rd, Winnipeg, MB R2M 5E5, Canada
CONTACT DETAILS+1 204-255-1227 ext. 2406
OPERATING HOURSMonday - Saturday: 10AM–6PM

Sunday: 11AM–6PM

CriteriaRating
Technician’s qualifications and training★★★★★(5/5)
Certifications and licenses★★★★★(5/5)
Services offered★★★★★(5/5)
Cost★★★★☆(4/5)

On Time Service Corp. started as a small watch servicing company in 1979. Today, it operates as a watch and jewelry service in western Canada. 

What we love about it is the range of services it offers. Aside from jewelry repairs, it also provides restoration and care services for your favorite jewelry pieces. 

Its jewelry repair services include ring sizing, new claws and re-tipping, and chain repairs. It also offers custom ring design, rhodium plating, and appraisal. 

Regarding the quality of its service, you can be assured that its staff has years of experience and training in the industry. On top of that, its owner, David, has been in the jewelry business for many years. 

Regarding its turnaround time, its staff performs same-day repairs on smaller jobs. 

Customers tell us that although there’s a long wait time because of the bulk of customers, they are still satisfied with the service and quality. The staff is also professional and friendly, which is a plus. 

More than its services, you can also purchase products from its shop. You can quickly check the products from its website’s gallery. 

If you’re planning to set an appointment, its shop opens every day. However, ensure to visit within operating hours because it closes early. 

Fortunately, you can submit your queries through its website before your appointment. You can also call or send an email for inquiries. 

However, we wish that the company could offer free estimates or set up a price list on its website so customers can have an idea of the amount they will spend. 

Pros

  • Opens everyday
  • Wide range of jewelry repair services
  • Experienced and trained staff
  • Offers same-day repairs

Cons

  • No extended hours
  • No price list or free estimates

Customer Reviews

Prompt service

” Work done on my watch promptly, in and out in about 5 minutes. Very friendly and competent young man did the work! ” – Jan Kaye ⭐⭐⭐⭐⭐, Google Reviews

Professional staff

” Great staff. My experience was just marred by the long wait times. Avoid this place if you’re in a hurry on the weekends. Pretty empty on the weekdays. ” – Akash Singh ⭐⭐⭐⭐, Google Reviews

FAQs about Jewelry Repair Services in Winnipeg


And that concludes our list of the best jewelry repair services in Winnipeg! If you have experience with any of these shops or companies, feel free to share them with us.