The 5 Best Hot Tub Repair Specialists in Winnipeg That Locals Rely on
When we got our first hot tub, all we could think of were backyard parties and relaxing evening soaks. Routine maintenance wasn’t high on the priority list, which, as you might’ve guessed, led to all sorts of problems—costly ones too.
We booked a service call with the first handyman who was willing to show up right away. Unfortunately, he wasn’t a hot tub specialist, so we ended up paying for a very expensive band-aid solution.
Now, with a bit more experience under our belt, we would never make the same mistake again.
To save you from the same frustration, we put together a list of the best hot tub services in Winnipeg.
How much do hot tub repair services cost in Winnipeg?
1. John Cole Spa Repair
Address: 3786 Wilkes Ave
Phone: +12047947472
Business Hours:
- Monday-Friday, 8 AM–8 PM
- Saturday and Sunday, CLOSED
John Cole is one of the most trusted repairmen in Winnipeg. As an independent contractor, he has more flexibility than bigger companies, making it easier for him to work around your schedule.
He fixes leaks, cracks, faulty heaters, and other complex problems. If you aren’t very handy, he’ll even walk you through the repair process so you know what to expect in terms of costs and deadlines.
Clients appreciate how reliable Cole is. He shows up on time and maintains a respectful demeanor while on the job. Best of all, you’ll never catch him overcharging.
The only drawback is his availability, which is only from April 1st to January 1st. If your tub breaks down in the winter, you’ll have to seek repair services elsewhere.
He was thorough and honest in his assessments
I cannot recommend John Cole strongly enough for your hot tub repair needs. He was thorough, honest in his assessments, including pictures to make decision making easier. John worked with us until not only did he find problems that others had missed but he worked diligently until he had solved the problems. The invoice was detailed and matched the discussion held prior to the repairs.
- Irene Nordheim, Google Review
He won’t charge more than necessary
Finds the solution quickly, works evenings, won’t charge more than necessary. Probably the best hot tub repair you can get.
- Brenden Harris, Google Review
2. Side Lines Distribution
Address: 1329 Niakwa Rd E
Phone: +12042537499
Business Hours:
- Monday-Thursday, 9 AM–5 PM
- Friday, 9 AM–4:30 PM
- Saturday and Sunday, CLOSED
If you’re looking for a company that can perform extensive diagnostics on your hot tub, we think Side Line Distribution is the one to call. They always come prepared and on time, ensuring you get a fast yet accurate assessment.
Our favorite thing about them is that they have 25 years of experience fixing complex issues. Whether you’re dealing with damaged control boards or malfunctioning jets, you can expect them to deliver quality services every time.
On top of that, they’re transparent about their rates, enabling you to dodge hidden fees and unexpected charges.
Most of the patrons we spoke with really liked how polite and respectful the technicians were. Some, however, recounted feeling dismissed after the repairmen brushed off the concerns they shared.
John has been nothing but great and very helpful
Whenever it comes to hot tub, pool, or spa servicing or repairs, these guys are the place to go to. John has been nothing but great and very helpful!
- T O, Google Review
John fixed me up at 25% of the quote from the other shop
This is the only pool service and parts shop worth visiting in Winnipeg. I had another pool retailer tell me I needed to buy a whole pump and motor assembly when all I wanted was the pump body. John fixed me up at 25% of the quote from the other shop. I installed it and it’s been working fine for 3 years. Also go here for chemicals and water test products, best prices in town.
- A., Google Review
3. Jacuzzi Hot Tubs of Manitoba
Address: 1580 St Mary’s Rd
Phone: +12044151185
Business Hours:
- Monday-Friday, 9:30 AM–5 PM
- Saturday, 10 AM–5 PM
- Sunday, CLOSED
Jacuzzi Hot Tubs of Manitoba is a local dealership with a large team of skilled specialists at their disposal. We like that they can send technicians within a day of your request, preventing small, inexpensive issues from escalating into costly problems.
The team can take on basic maintenance services, as well as complicated component repairs. If the parts are beyond fixing, they’ll source replacements on your behalf so you won’t have to lift a finger.
Surprisingly, their fees are reasonable for a dealership. They’re transparent about them, too.
One thing you need to keep in mind, though, is that they have a rotating roster of repairmen. This means the quality of the repairs may vary depending on who’s assigned to you.
But from what we’ve heard from clients, all the repairmen are professional. They set realistic timelines and explain possible outcomes, which helps manage expectations.
Answered all my questions and helped me fix the issues
Really great service—friendly and knowledgeable. Answered all of my questions and helped me fix the issues I was having with my tub.
- Pam Hilton, Google Review
Showed me how to replace a corroded heating element
The owners, Ryan and Shaun, the service techs, Ben Warren and Sheldon, are exceptional people and have followed through with their commitments. I had yesterday, a talented meticulous service technician, Dennis, show me how to replace a corroded heating element. I can now do this myself moving forward.
- Donald Brouillette, Google Review
4. Crown Spas and Pools
Address: 760 Century St
Phone: +12047838501
Business Hours:
- Monday-Saturday, 10 AM–5 PM
- Sundays, CLOSED
Since 1989, Crown Spa has helped homeowners install and maintain custom-built hot tubs and swimming pools. Their team handles comprehensive repairs involving the jet, pump, and heater, among others.
What makes them extra special is that they offer phone consultations. They’ll walk you through the steps to help you fix any minor issues without the added cost of an in-person repair.
If you aren’t very handy, you can request same-day services, which, surprisingly, are fairly priced. From what we’ve gathered from patrons, the repairmen are fast yet thorough, keeping any disruptions to your everyday routine to a minimum.
The only downside is that they’re slow to respond via email. Whether you’re inquiring about their services or asking for updates, the best way to get in touch with them is by phone.
They sent techs faster than I could’ve hoped for
Crown Spa’s provided me with incredible customer service. They sent techs out faster than I could have hoped for. They worked quickly and quietly and got the job done right. Every single person working in the show room went above and beyond to help me and they were extremely knowledgeable and helpful when it comes to making sure my hot tub is performing at its best.
- Thomas S, Google Review
They walked me through a repair over the phone
Pat in the service department is great. Was able to troubleshoot and walk me through a repair over the phone. Give them a call if you’re looking for a hot tub or need repairs or advice. Definitely recommend.
- Dr Licks, Google Review
5. NeverGreen Pool Care
Address: 1369 Richard Ave
Phone: +12048064126
Business Hours: By appointment only
NeverGreen Pool Care is a small but highly trusted team of repairmen named Chad, Drew, and Aaron.
With years of experience fixing a wide variety of hot tubs, they know exactly how to approach any problem. From filter cleaning to pump replacement, they can handle all the heavy lifting for a fair price.
As a smaller business, they offer more flexibility than big dealerships. We like how they’re willing to adjust their schedules, especially for households that are usually busy on weekdays.
A few of the patrons we spoke with mentioned how meticulous they are with their work. They’ll take the time to get things right, ensuring that the problem is fully resolved before wrapping up.
That said, they have limited manpower. Because there are only three of them, their schedules can fill up quickly, which might push you further down the wait list.
All the guys are fantastic
NeverGreen just repaired and rehauled our hot tub. All the guys are fantastic! Received an estimate and came in bang on. They do an annual hot tub inspection that I am going to start so I stay on top of things. Chad and Drew offer great service and I highly recommend them for any of your hot tub or pool needs.
- Ken Burke, Google Review
Great at communicating the problem and what had to be done
We had a wonderful experience hiring NeverGreen Pool Care Inc. Chad came and fixed our hot tub and he was friendly and great at communicating the problem and what had to be done. It was fast and easy. We will definitely hire them again for any of our hot tub needs in the future.
- Aly Tam, Google Review